Privacy Policy
Last updated: October 28, 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Profile information (optional)
- Payment information (processed securely by Stripe)
Golf Statistics Data
When you use our app, we collect:
- Golf round scores and statistics
- Practice session data
- Course information
- GPS location data (only when tracking rounds, with your permission)
Usage Data
We collect information about how you use our app, including features accessed and pages viewed, to improve our services.
How We Use Your Information
We use your information to:
- Provide and maintain our golf statistics tracking service
- Process your payments and manage subscriptions
- Send you important updates about your account
- Provide customer support
- Analyze and improve our app features
- Generate personalized insights and recommendations
Data Storage and Security
Your data is stored securely on servers in Australia and the United States. We use industry-standard security measures including:
- Encrypted connections (HTTPS/SSL)
- Secure password hashing
- Regular security audits
- Access controls and monitoring
While we take all reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security.
Data Sharing
We do not sell your personal information or golf statistics to third parties.
We may share limited data with:
- Service Providers: Stripe (payments), Mailgun (emails), hosting providers
- AI Services: OpenAI (for AI Coach feature) - your golf stats are used to generate insights but not used to train models
- Analytics: Aggregated, anonymized usage data to improve our service
- Legal Requirements: If required by law or to protect our rights
Your Rights and Choices
You have the right to:
- Access: View all your personal data and golf statistics
- Export: Download your data in common formats (CSV, JSON)
- Delete: Request deletion of your account and all associated data
- Correct: Update or correct your personal information
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, email us at ricky@thegrandplan.com.au
Cookies and Tracking
We use essential cookies to:
- Keep you logged in
- Remember your preferences
- Ensure security (CSRF protection)
We use minimal analytics to understand how the app is used. We do not use advertising tracking or sell data to advertisers.
You can disable cookies in your browser, but some features may not work correctly.
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Continued use of our service after changes constitutes acceptance of the updated policy.
Version history and change log available upon request.
Contact Us
Questions about this Privacy Policy or how we handle your data? Contact us:
Email: ricky@thegrandplan.com.au
Website: stats.thegrandplan.com.au
This privacy policy complies with Australian Privacy Principles (APPs) and GDPR requirements for EU users.
Have questions about our privacy policy?